Contact and Support
Haida tires sell through Amazon and other marketplaces, and every order question has a home where the order was placed. Pick the door that matches yours.
About an order
Where You Bought Is Where You Write
Delivery, payment, returns and complaints stay with the marketplace that took the order, from checkout to refund. Its order page is the fastest route in, with the purchase history already attached. For Amazon orders, that means:
- Order status and delivery
- Returns and refunds
- Payment and billing
- Tires damaged in transit
- Missing items
- Complaints about a seller
Ordered from another marketplace? Start from the order history there, the same way.
About the tire
Check Two Places First
The sidewall carries the size, load index, speed rating and season marks of the tire itself. The placard in the driver's door jamb carries what your vehicle requires, including the cold inflation pressure. Between them, those two settle most fitment questions before anyone writes a message.
Still unsure a size fits? Any tire shop can read the placard and confirm it in a minute, and the same visit covers mounting and balancing.
The Company Behind Haida
The brand belongs to Sichuan Haida Rubber Group, a manufacturer in its 55th year and part of Wuliangye Group. Warranty and product questions belong with the seller or distributor named on your invoice, since coverage differs between markets.
Sichuan Haida Rubber Group Co., Ltd.
Chengdu
Sichuan Province, China
Before raising a claim, check the DOT date code and the specification for your exact size. The FAQ covers where both are printed.
About this website
haidatires.com takes part in the Amazon Services LLC Associates Program, which pays a commission on qualifying purchases. The site is operated independently and is not affiliated with Sichuan Haida Rubber Group Co., Ltd.
For the site administrator, use the contact form listed in the WHOIS record for haidatires.com.